Recovery Grant Specialist
6 days ago
The role of a Grants Officer is to maintain data integrity, resolve enquiries, and document interactions. This position requires the ability to work across various teams and ensure accurate and confidential information management.
Key Responsibilities:- Maintain Data Integrity: Safeguard applicant information by upholding confidentiality and accuracy.
- Enquiry Resolution: Respond to applicant inquiries with clear, concise, and compassionate communication.
- Documentation: Maintain a reliable and transparent audit trail by documenting interactions, decisions, and outcomes.
This is a critical role in ensuring the effective delivery of grants to those who need it most.
Requirements and Qualifications- Strong Computer Skills: Proficient in Microsoft Office (Excel, Word, OneNote) and adept at data entry and system navigation.
- Quick Learning: Ability to quickly adapt to new systems and procedures.
- Detail-Oriented: Accuracy is key to validating data and processing grants.
- Analytical Ability: Strong attention to detail to identify compliance and quality issues.
- Problem-Solving Skills: Ability to identify issues and recommend practical solutions.
- Excellent Communication: Clear, sensitive communication skills, especially when dealing with vulnerable applicants.
- Adaptability: Flexible in response to changing work priorities.
This role offers a unique opportunity to contribute to Queensland's recovery efforts and make a meaningful difference to the community.
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Brisbane, Queensland, Australia Queensland Government Full timeAs a Community Recovery Grants Officer (Rebuild Support) within Grants Administration, you will spend your day strategically coordinating and supporting uninsured homeowners who have had their primary place of residence impacted or destroyed by disaster events.The Community Recovery Grants Officer (Rebuild Support) will form part of the team dedicated to...
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