Community Recovery Grants Officer Rebuild Support

2 weeks ago

Brisbane, Queensland, Australia Queensland Government Full time $60,000 - $90,000 per year

**As a Community Recovery Grants Officer (Rebuild Support) you will:

  • Contribute to improving the customer experience for SAG applicants by supporting the implementation of customer service best practices, helping ensure clear, compassionate, and efficient assistance.
  • Assist in developing case management approaches for complex SAG applications, including supporting pathways for psycho-social support, securing

    funding commitments from third parties and ensure development applications are completed in accordance with the relevant legislation, regulations and council's planning scheme.
  • Facilitate clear communication between SAG applicants, local councils, builders, trades, suppliers, government agencies, and community organisations.
  • Represent the department at interagency meetings and forums. Strengthen relationships with internal and external stakeholders, including government agencies, community organisations, and industry partners, to enhance service coordination and applicant support.
  • Help track and review recipient experiences to identify patterns and support ongoing improvements in service delivery and community outcomes.
  • Assist in identifying operational risks and contribute to the preparation of advice that helps balance business goals with policy and framework compliance.
  • Prepare and present accurate reports, event specific work plans, business cases, briefings, and submissions to support informed decision-making and program enhancements.
  • Maintain documentation to support the re-build processes in accordance with Disaster Recovery Funding Arrangements (DRFA) guidelines, Community Recovery and local government policies and procedures.
  • Other relevant duties as directed and required.

Mandatory Requirements:

There are no mandatory requirements for this role however the following will be highly regarded:

  • experience in a similar role and having an in depth understanding of Queensland's Disaster Management Arrangements and recovery principles.
  • demonstrable experience in project and/or case management within a statutory framework.

How to apply:

Click to apply for this opportunity and submit the following

  • Resume and minimum of 2 referees including their email addresses. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor; and
  • a statement not more than two pages, that summarises your skills, experience and achievements against the leadership competencies and duties/responsibilities of the position.

For enquiries, contact:

  • Beth Dwine

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.**

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