
Community Recovery Grants Officer Rebuild Support
3 weeks ago
As a Community Recovery Grants Officer (Rebuild Support) within Grants Administration, you will spend your day strategically coordinating and supporting uninsured homeowners who have had their primary place of residence impacted or destroyed by disaster events.
The Community Recovery Grants Officer (Rebuild Support) will form part of the team dedicated to enhancing the customer experience for Structural Assistance Grant (SAG) applicants, ensuring timely, consistent, and effective support for applicants navigating complex rebuilds of their home.
Operating within a dynamic and evolving disaster recovery landscape, the role requires you to have input into the strategic direction of the team across multiple grant programs for different disaster events.
As a Community Recovery Grants Officer (Rebuild Support) you will:
- Contribute to improving the customer experience for SAG applicants by supporting the implementation of customer service best practices, helping ensure clear, compassionate, and efficient assistance.
- Assist in developing case management approaches for complex SAG applications, including supporting pathways for psycho-social support, securing
- Facilitate clear communication between SAG applicants, local councils, builders, trades, suppliers, government agencies, and community organisations.
- Represent the department at interagency meetings and forums. Strengthen relationships with internal and external stakeholders, including government agencies, community organisations, and industry partners, to enhance service coordination and applicant support.
- Help track and review recipient experiences to identify patterns and support ongoing improvements in service delivery and community outcomes.
- Assist in identifying operational risks and contribute to the preparation of advice that helps balance business goals with policy and framework compliance.
- Prepare and present accurate reports, event specific work plans, business cases, briefings, and submissions to support informed decision-making and program enhancements.
- Maintain documentation to support the re-build processes in accordance with Disaster Recovery Funding Arrangements (DRFA) guidelines, Community Recovery and local government policies and procedures.
- Other relevant duties as directed and required.
There are no mandatory requirements for this role however the following will be highly regarded:
- experience in a similar role and having an in depth understanding of Queensland's Disaster Management Arrangements and recovery principles.
- demonstrable experience in project and/or case management within a statutory framework.
Click to apply for this opportunity and submit the following
- Resume and minimum of 2 referees including their email addresses. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor; and
- a statement not more than two pages, that summarises your skills, experience and achievements against the leadership competencies and duties/responsibilities of the position.
- Beth Dwine
Occupational group Community Engagement and Education
#J-18808-Ljbffr
-
Brisbane, Queensland, Australia Queensland Government Full timeAs a Community Recovery Grants Officer (Rebuild Support) within Grants Administration, you will spend your day strategically coordinating and supporting uninsured homeowners who have had their primary place of residence impacted or destroyed by disaster events.The Community Recovery Grants Officer (Rebuild Support) will form part of the team dedicated to...
-
Brisbane, Queensland, Australia Queensland Government Full time $60,000 - $90,000 per year**As a Community Recovery Grants Officer (Rebuild Support) you will: Contribute to improving the customer experience for SAG applicants by supporting the implementation of customer service best practices, helping ensure clear, compassionate, and efficient assistance. Assist in developing case management approaches for complex SAG applications, including...
-
Brisbane, Queensland, Australia Buscojobs Full timeAs a Community Recovery Grants Officer (Rebuild Support), you will:Contribute to improving the customer experience for SAG applicants by supporting the implementation of customer service best practices, helping ensure clear, compassionate, and efficient assistance.Assist in developing case management approaches for complex SAG applications, including...
-
Recovery Grant Specialist
6 days ago
Brisbane, Queensland, Australia beBeeGrant Full time $103,982 - $121,995Grants Officer Role OverviewThe role of a Grants Officer is to maintain data integrity, resolve enquiries, and document interactions. This position requires the ability to work across various teams and ensure accurate and confidential information management.Key Responsibilities:Maintain Data Integrity: Safeguard applicant information by upholding...
-
Grants Officer
7 days ago
Brisbane, Queensland, Australia Hudson Australia Full timeThis pay rate is inclusive of mandatory 25% casual loadingAt Community Recovery, we are dedicated to providing critical support to Queenslanders impacted by disasters. Through the distribution of financial assistance, emotional support, and practical information, we help individuals and families on their path to recovery. Our inclusive and collaborative...
-
Rebuilding Lives and Strengthening Communities
2 weeks ago
Brisbane, Queensland, Australia beBeeCommunity Full time $89,873Job Title: Community Recovery SpecialistThe Community Recovery Specialist plays a vital role in enhancing community resilience by developing and implementing initiatives that support disaster operations and recovery.Key Responsibilities:Develop and deliver community development initiatives to enhance resilienceImplement a Community Resilience Network to...
-
Community Recovery
2 weeks ago
Brisbane, Queensland, Australia Mareeba Shire Council Full timeAnnual Rate:LGOA Level 5/1 – $89,573 per annumPosition Type:Temporary, full-time position until 31 March 2027Location:Mareeba, QueenslandApplication Close Date:Sunday,15 September 2025Do you have experience working with communities in times of a disaster?Join Mareeba Shire Council's Communities team and support our community to be disaster prepared and...
-
Recovery Coach
2 weeks ago
Brisbane, Queensland, Australia Recovery Plus Support Full timeRecovery Plus Support, an innovative presence in the Recovery Coaching spaceStep forward now and become part of the driving force behind our mission to empower NDIS Participants towards recovery coaching that leads to a fulfilling life. This opportunity is your gateway to a mental health career where you can thrive through our professional Recovery Coaching...
-
Psychosocial Recovery Coach
2 weeks ago
Brisbane, Queensland, Australia Recovery Plus Support Full timeWould you like to work in a supportive team environment with great employee benefits and professional development opportunities? Become a Psychosocial Recovery Coach with the Recovery Plus Support team**About us**At Recovery Plus Support, we are the pioneers of Recovery Coaching. Through engagement and promoting ongoing recovery, we support individuals on...
-
Program Officer
2 weeks ago
Brisbane, Queensland, Australia beBeeProgram Full time $95,825 - $109,275As a Program Officer, you will play a critical role in supporting the Procurement and Grants Management team.About Our OrganizationWe provide vital support to Queenslanders affected by disasters, offering personal financial assistance, emotional support, and recovery activities.Our Core ValuesA collaborative and inclusive work environmentProviding meaningful...