Enablement and Training Specialist

2 weeks ago

Sydney, New South Wales, Australia Motorola Solutions Full time

Company Overview

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Motorola Solutions is a leading provider of mission-critical communications solutions, delivering innovative products and services to help public safety officials, government agencies, and commercial organizations stay connected and informed.

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Job Description

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The Enablement and Training Specialist will play a pivotal role in equipping our sales and customer success teams with the tools, resources, and strategies needed to excel. This role involves developing and implementing enablement programs, creating training materials, and optimising sales and customer success processes to enhance performance and drive revenue growth.

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Key Responsibilities:

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  2. Develop Enablement Programs: Design and implement enablement strategies and programs to enhance the effectiveness of the business development team, including training, onboarding, and continuous development. Ensure mechanisms for certification exist and are adhered to.">
  3. Create Training Materials: Develop and maintain training content, including presentations, playbooks, and instructional materials to support sales and customer success processes and product knowledge.">
  4. Optimise Sales Processes: Analyse and improve sales processes to increase efficiency and effectiveness, including CRM utilisation, sales workflows, and performance metrics.">
  5. Maintain Process Documentation: Develop and update comprehensive documentation for sales processes, ensuring all changes are accurately captured. Align training materials with the latest process updates to maintain consistency and effectiveness.">
  6. Cross-Functional Collaboration: Work closely with Sales, Customer Success, Marketing, and Product teams to align enablement strategies with business goals, ensure consistent messaging, and address any gaps or needs.">
  7. Monitor and Measure Impact: Track and analyse the effectiveness of enablement programs and initiatives, using data to assess performance and make data-driven recommendations for improvements.">
  8. Embed KPIs: Develop standardised KPIs and reporting frameworks, ensuring their seamless adoption and consistent use within a structured and well-defined sales rhythm.">
  9. Provide Ongoing Support: Offer ongoing support and coaching to sales teams, addressing challenges and providing resources to help them achieve their sales targets.">
  10. Data Quality: Establish and enforce standards for consistent data capture, ensuring accuracy, completeness, and reliability of data across all systems.">

Basic Requirements

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Education and Qualifications

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  2. Bachelor's Degree: A degree in Business Administration, Sales, Marketing, Human Resources, or a related field.">
  3. Master's Degree (Beneficial): An MBA or a Master's in Learning and Development, Organisational Psychology, or a related field.">
  4. Certifications (Beneficial): Professional certifications such as Certified Professional in Learning and Performance (CPLP), Sales Enablement Certified Professional (SECP), or similar credentials.">

Experience and Skills

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  2. Proven Experience: Proven experience in sales enablement, sales operations, or a related role, preferably in the SaaS or technology sector.">
  3. Strong Understanding: Strong understanding of sales processes, CRM systems, and sales enablement tools.">
  4. Excellent Communication: Excellent communication and presentation skills, with the ability to create engaging training content.">
  5. Strong Analytical Skills: Strong analytical skills with experience in tracking and measuring program effectiveness.">
  6. Collaboration and Influence: Ability to collaborate effectively across teams and influence stakeholders.">

Personal Attributes

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You're a strategic thinker with strong communication skills, adept at developing and executing initiatives that align with business goals. You are adaptable, analytical, and collaborative, and work well with cross-functional teams. You have strong problem-solving abilities, technical proficiency, and a customer-centric attitude. You have a results-oriented mindset.

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Salary: $80,000 - $110,000 per year

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Benefits:

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We offer a competitive salary range, as well as benefits including medical, dental, and vision insurance, 401(k) matching, paid time off, and professional development opportunities.

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EEO Statement:

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Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

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