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Practice Coordinator 3

2 months ago


Brisbane, Queensland, Australia UCSF Health, AG Full time
Job Summary

UCSF Health, AG is seeking a highly skilled Practice Coordinator 3 to join our team. As a key member of our administrative team, you will be responsible for representing the practice as the public face and working closely with administrative, clinical, and management teams to support practice operations and customer service recovery and intervention efforts.

Key Responsibilities
  • Provide support to all functions of the administrative team, including CRM messages, telephone encounters, referrals, and billing.
  • Maintain routine clerical operations and communications, adhering to UCSF House and Telephone Standards.
  • Work closely with others to facilitate complex transactions and problem-solve in a fast-paced environment.
  • Ensure the accuracy of information flow between medical, hospital staff, and departments to maximize unit efficiency.
Requirements
  • High school graduate or equivalent with four years of related experience, or college degree and six months of related experience.
  • Strong computer skills, including basic keyboarding skills and experience with at least two Office type software programs.
  • Ability to analyze situations, prioritize, and develop solutions and make recommendations.
  • Excellent customer service and communication/interpersonal skills, both over the telephone and directly.
  • Ability to work with minimal supervision and use good judgment in high-pressure situations.
About UCSF Health, AG

We are a patient-focused organization committed to enhancing the health and well-being of people through innovative patient care, advanced technology, and pioneering research. Our team is dedicated to delivering the best care possible, and we are seeking like-minded individuals to join us in this mission.

PRIDE Values

We are committed to our PRIDE values of professionalism, respect, integrity, diversity, and excellence. We strive to create a diverse and inclusive environment that values the unique perspectives and experiences of our team members.