Practice Quality Improvement Coordinator
3 weeks ago
Centacare Brisbane is seeking a highly skilled and experienced Practice Quality Assurance Coordinator to join our Practice Governance Unit (PGU). This is an exciting opportunity to work in a dynamic and supportive environment, contributing to the development of systematic and evidence-informed measures to ensure high-quality service delivery across all our diverse services.
Key Responsibilities- Manage escalated and external complaints, and the complaints management system, providing support across all service streams.
- Coordinate the Complaint Management System for all Centacare Services.
- Work collaboratively with operations to implement and evaluate corrective actions and remedies in response to identified risks, noncompliance, and areas for improvement.
- Identify and report individual cases of concern, and systemic trends (including data analysis) and issues to the General Manager Practice Governance.
We are looking for a highly motivated and experienced professional with a strong background in quality assurance, risk management, and governance. You will have a Bachelor degree in a relevant discipline, and demonstrated experience in working in diverse clinical contexts. You will also have a high-level understanding of the NDIS Quality and Safeguarding Framework, Aged Care Quality Standards, and Human Services Quality Framework.
What We OfferIn recognition of your skills and experience, you will be provided with a competitive remuneration package, including 12% superannuation and the option to salary package. You will also have the opportunity to work in a professional, supportive environment that values your contributions and well-being.
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Practice Quality Improvement Coordinator
2 months ago
Brisbane, Queensland, Australia Centacare Brisbane Full timeAbout the RoleThe Practice Quality Assurance Coordinator – Complaints will play a critical role in enhancing the quality, safety, and support services at Centacare Brisbane. This position will work within the Practice Governance Unit (PGU) to ensure that all services meet the needs, circumstances, and goals of clients. The successful candidate will be...
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Practice Quality Improvement Coordinator
1 month ago
Brisbane, Queensland, Australia Centacare Brisbane Full timeAbout the RoleThe Practice Quality Assurance Coordinator – Complaints will play a critical role in enhancing the quality, safety, and supports to maximise outcomes for clients within the Practice Governance Unit (PGU) at Centacare Brisbane.Key ResponsibilitiesManage escalated and external complaints and the complaints management system, providing support...
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Practice Quality Improvement Coordinator
2 months ago
Brisbane, Queensland, Australia Centacare Brisbane Full timeAbout the RoleThe Practice Quality Assurance Coordinator – Complaints will be a key member of the Practice Governance Unit (PGU) at Centacare Brisbane, responsible for enhancing the quality, safety, and support services to maximize outcomes for clients. This role will work alongside a small, multi-disciplinary team across Centacare services to provide...
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Practice Quality Improvement Coordinator
3 weeks ago
Brisbane, Queensland, Australia Centacare Brisbane Full timeAbout the RoleThe Practice Quality Assurance Coordinator – Complaints will work within the Practice Governance Unit (PGU) to enhance the quality, safety, and supports to maximise outcomes for clients. The role will work alongside a small multiple-disciplinary team across Centacare services and will provide ongoing management of escalated and external...
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Quality Improvement Coordinator
3 weeks ago
Brisbane, Queensland, Australia Centacare Full timeAbout the RoleCentacare is seeking a highly skilled Quality Improvement Coordinator to join our team. As a key member of our Quality Risk and Governance Unit, you will play a critical role in ensuring the delivery of high-quality care and services to our clients.The successful candidate will be responsible for coordinating quality and continuous improvement...
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Quality Improvement Coordinator
2 weeks ago
Brisbane, Queensland, Australia Centacare Full timeAbout the RoleWe are seeking a highly skilled Quality Improvement Coordinator to join our team at Centacare. As a key member of our Quality Risk and Governance Unit, you will play a critical role in ensuring the delivery of high-quality client care across our diverse services.The successful candidate will have a strong background in quality frameworks and...
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Brisbane, Queensland, Australia Centacare Full timeAbout the RoleCentacare is seeking a highly skilled Quality Care and Continuous Improvement Coordinator to join our team. As a key member of our Quality Risk and Governance Unit, you will play a critical role in ensuring the delivery of high-quality services to our clients.The successful candidate will be responsible for coordinating quality and continuous...
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Brisbane, Queensland, Australia Centacare Full timeAbout CentacareCentacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a proud tradition of responding to the diverse needs and aspirations of our communities.Our mission is to provide high-quality care and services that empower individuals and...
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Brisbane, Queensland, Australia Archdiocese of Brisbane Full timeAbout the RoleThe Quality Care and Continuous Improvement Coordinator will play a key role in supporting the development of systematic and evidence-informed measures to ensure that Centacare meets clients' needs, circumstances, and goals.The successful candidate will have a high level understanding of quality frameworks and standards, including the Human...
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Brisbane, Queensland, Australia Centacare Full timeAbout the RoleCentacare is seeking a highly skilled and experienced Quality Care and Continuous Improvement Coordinator to join our team. As a key member of our Quality Risk and Governance Unit, you will play a critical role in ensuring the delivery of high-quality services to our clients.Key Responsibilities:Coordinate quality and continuous improvement...
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Brisbane, Queensland, Australia Centacare Full timeAbout CentacareCentacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a proud tradition of responding to the diverse needs and aspirations of our communities.Our mission is to provide high-quality care and services that empower individuals and...
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Brisbane, Queensland, Australia Centacare Full timeAbout CentacareCentacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a proud tradition of responding to the diverse needs and aspirations of our communities.Our mission is to provide high-quality care and services that empower individuals and...
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Brisbane, Queensland, Australia Centacare Full timeAbout CentacareCentacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a proud tradition of responding to the diverse needs and aspirations of our communities.Our mission is to provide high-quality care and services that empower individuals and...
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Brisbane, Queensland, Australia Archdiocese of Brisbane Full timeAbout the RoleCentacare is seeking a highly skilled Quality Assurance and Continuous Improvement Specialist to join our team. As a key member of our Quality Risk and Governance Unit, you will play a critical role in ensuring the delivery of high-quality services to our clients.The successful candidate will have a strong background in quality assurance and...
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Brisbane, Queensland, Australia Archdiocese of Brisbane Full timeAbout CentacareCentacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a strong tradition of responding to the diverse needs and aspirations of our communities.Our mission is to provide high-quality care and services that empower individuals...
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Brisbane, Queensland, Australia Archdiocese of Brisbane Full timeAbout CentacareCentacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a strong tradition of responding to the diverse needs and aspirations of our communities.Our mission is to provide high-quality care and services that empower individuals...
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Brisbane, Queensland, Australia Archdiocese of Brisbane Full timeAbout CentacareCentacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a strong tradition of responding to the diverse needs and aspirations of our communities.At Centacare, care is a calling. Our people share a commitment to ensuring everyone...
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