Corporate Membership Professional

1 week ago

Sydney, New South Wales, Australia beBeeMembership Full time $60,000 - $80,000
Job Overview:

The German-Australian Chamber of Industry and Commerce is seeking a proactive and enthusiastic Membership Consultant with strong customer service skills for our Sydney office.

This is a hands-on professional role in a small but versatile organisation with an industry-focused environment and a collaborative culture.

Your Key Responsibilities:
  • Support current and potential corporate members focusing on member companies from New South Wales, Queensland, Tasmania, and Northern Territory.
  • Proactively manage members enquiries and promote their interests in close coordination with the entire team.
  • Build and maintain strong relationships with existing members to ensure satisfaction and long-term engagement.
  • Develop and execute targeted membership acquisition and retention strategies in alignment with organisational goals.
  • Identify and approach potential new members through research and follow-up existing leads.
  • Manage the membership database to ensure accuracy and analyse trends for member needs and opportunities.
  • Contribute to the further development of membership services.
  • Closely collaborate with the Events team to reflect members ideas and interests in the events calendar.
  • Collaborate with the Marketing team to include membership content in marketing material.
  • Support event development and organisation in collaboration with the Events team.
  • Support the Corporate Services team with market knowledge and facilitate access to member companies for service requests.
  • Represent the organisation at networking events, trade fairs, and member activities to foster connections and promote membership opportunities.
  • Provide general office administration support.
Requirements:
  • A degree in Business or related experience.
  • Relevant work experience in sales support or with a membership-based organisation.
  • Excellent organisational skills and project coordination skills.
  • Ability to deliver results and successfully close procedures according to brief.
  • Ability to handle tight deadlines and negotiation skills.
  • Professional people skills and phone manner.
  • Excellent written and oral communication skills in English and German.
  • Proficiency in Microsoft Office.
  • Interest in German-Australian business relations and its advancement.
  • Experience with small and medium-sized companies a plus.
  • An interest in bilateral relations.
  • Being outgoing and open-minded.
  • Proficiency in CRM software.
We Offer:
  • A diverse and exciting international work environment driven by our industry network of member companies and stakeholders.
  • A competitive salary and development opportunities.
  • A collaborative work culture flat hierarchies and an open-door environment.
  • Flexible working hours in coordination with the team and work requirements.
  • Office location in Sydney CBD and working from home arrangements.

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