Administrative Specialist

15 hours ago

Melbourne, Victoria, Australia beBeeWarranty Full time $90,000 - $120,000
Warranty Coordinator Position

Hitachi Construction Machinery Australia is seeking a skilled Warranty Coordinator to join our Service team in Dandenong. This role will provide administration support and ensure efficient warranty claim processing.

The key responsibilities of this position include:

  • Reviewing warranty claims and processing them within established guidelines
  • Collaborating with the Service team to confirm claims and plan deliveries
  • Monitoring progress of claims and communicating updates to customers
  • Preparing invoicing of work orders
  • Ensuring accurate registration of warranty claims, documents, and contracts
  • Preparing information for internal and external warranty audits

The ideal candidate will have a self-motivated and goal-oriented attitude with attention to detail. A minimum of 3-5 years' experience as a warranty administrator is highly desirable. The individual should possess knowledge and experience of best practice warranty management, as well as MS Office skills including Word and Excel.

As a member of our Service team, you will enjoy a rewarding salary package, employee rewards, career opportunities in a leading OEM with long-term job security, supportive management, and opportunities for growth. You will also be entitled to discounted Medibank health insurance policy and EAP, Employee Referral Program, and Paid Parental Leave Company Policy.

At Hitachi Construction Machinery Australia, we value diversity and are an equal opportunity employer.

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