Administrative Support Specialist
2 days ago
The Administration Officer plays a vital role in the provision of administrative support to the Specialist Clinics team, ensuring seamless day-to-day operations and contributing to exceptional patient outcomes.
This exciting opportunity is designed for individuals with sound administrative experience, preferably in a hospital environment, who possess a personable and customer-focused approach. The ideal candidate will be proficient in MS Word, MS Outlook and MS Excel, with a basic understanding of medical terminology and confidentiality and privacy legislation.
In this dynamic role, you will work closely with the Administration Supervisor to develop strategies that ensure best customer outcomes and meet both internal and external reporting requirements. You will also be responsible for delivering an approachable, responsive and professional service to patients, carers and health professionals.
This is an excellent chance to join a leading healthcare organisation and contribute to the delivery of high-quality patient care.
Key Responsibilities:- Provide administrative support to the Specialist Clinics team
- Manage reception and patient enquiries
- Prepare clinics and schedules
- Enter data into various systems
- Respond to telephone queries
- Assist with referrals and appointments
Essential Skills and Qualifications:
* Sound administrative experience
* Personable and customer-focused approach
* Proficiency in MS Office suite
* Basic understanding of medical terminology and confidentiality and privacy legislation
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