Desktop Support Specialist

3 weeks ago

Sydney, New South Wales, Australia Zone IT Solutions Full time

We are seeking a skilled Desktop Support Consultant to provide expert technical assistance to end users in a dynamic environment.

**Key Responsibilities:**

  • Deliver exceptional technical support and assistance to end users.
  • Diagnose and resolve complex hardware and software issues.
  • Utilize strong knowledge of Windows operating systems, including Windows 10.
  • Experience with Active Directory and network protocols.
  • Excellent understanding of Microsoft Office Suite.
  • Proficiency in remote desktop tools and remote troubleshooting.

**Requirements:**

  • Minimum 2 years of experience in a full-time desktop support role.
  • Superior problem-solving skills.
  • Exceptional written and verbal communication skills.
  • Customer-centric mindset.
  • Ability to multitask and manage priorities effectively.

**About Zone IT Solutions:**

We are a recruitment company specializing in Digital, ERP, and larger IT Services. Our team offers flexible, efficient, and collaborative solutions to organizations requiring IT expertise.

We welcome applicants from diverse backgrounds and are committed to creating an inclusive work environment.

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