Event Experience Manager

5 days ago


Perth, Western Australia beBeeHospitality Full time $90,000 - $150,000
Job Overview

The Hospitality Manager is a leadership role responsible for managing all aspects of hospitality operations, including front desk management, guest services, and housekeeping.

Key Responsibilities
  • Lead the hospitality team to deliver exceptional customer service and ensure seamless coordination of services with other teams.
  • Develop and implement strategies to maximise revenue and maintain accurate booking records.
  • Monitor guest feedback and satisfaction metrics, implementing improvement initiatives based on trends.
  • Conduct regular inspections to ensure cleanliness, functionality, and maintenance of the venue.
  • Manage vendor relationships, negotiate contracts, and ensure quality and cost-effective service delivery.
Essential Skills and Qualifications
  • Relevant professional certifications in hospitality management or related areas.
  • 5+ years of experience in hospitality management, particularly in restaurant or functions and events.
  • Knowledge of hospitality industry trends, best practices, and regulations.
  • Proficiency in hospitality management systems and operations.
  • A customer-centric mindset with a commitment to delivering outstanding customer service and creating memorable guest experiences.
  • Strong leadership and organisational skills to manage a diverse team and ensure smooth operations.
  • Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with guests, staff, and vendors.


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