
Software Application Support Specialist
1 week ago
We are seeking a System Support Specialist to join our Product Management team. In this role, you will play a key part in configuring and enhancing software applications across core modules including Human Capital Management (HCM), Absence, Recruitment, Performance, and Talent Management.
This is an ideal opportunity for someone with experience in supporting and configuring HCM modules. You will work closely with the internal technical team to deliver fixes and improvements that align with strategic priorities and support the ongoing evolution of our recently implemented platform.
About The RoleIn this role, you will be responsible for configuring and supporting HCM modules, providing system support via the ticketing system, and collaborating with internal stakeholders and subject matter experts to gather business requirements and develop functional specifications.
Key Responsibilities- Configure and support HCM modules
- Provide system support via the ticketing system
- Collaborate with internal stakeholders and subject matter experts
- Develop and maintain clear system documentation
- Proven experience in supporting and configuring HCM modules
- Knowledge of HR business processes
- Strong stakeholder engagement and communication skills
As a valued member of our team, you will have opportunities to grow professionally, develop new skills, and contribute to innovative solutions.
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