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Exceptional Customer Service Professional Wanted
3 weeks ago
Client Services Representative
About the Role:Deliver exceptional customer service by providing high-quality support to clients. Key responsibilities include developing financial management strategies, communicating with customers, and escalating complex matters.
Key Accountabilities:- Develop and implement financial management plans tailored to individual customer needs
- Communicate effectively with customers to understand their requirements and provide timely support
- Act as a liaison between customers and internal teams to ensure seamless service delivery
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with colleagues to achieve quality outcomes focused on customer satisfaction
- Understanding of customer service principles and practices
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively within a team
- Strong analytical and problem-solving skills
- Proficiency in relevant software applications and systems
- Competitive compensation package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
