Exceptional Customer Service Professional Wanted
3 days ago
Job Role Overview
We are seeking a customer service professional to deliver exceptional service as part of a dynamic team. The role involves building relationships with customers, resolving complex queries and providing high-quality support.
- Provide quality customer service to enquiries, answering questions and resolving issues.
- Think creatively to handle complex queries and deliver a first-class experience.
- Service members of the public including financial advisers, planners and lawyers, supporting account queries and administration tasks while adhering to compliance standards.
Requirements for Success
To succeed in this role, you will need:
- Recent customer service experience relevant to the role.
- Full work rights for a full-time position (37.5 hours per week).
- Excellent communication skills and ability to build good relationships with people.
- Demonstrated ability to thrive in a fast-paced environment while meeting KPIs.
Benefits of Working with Us
As a valued member of our team, you can expect:
- Full training to support your learning and career growth.
- Clear career pathways and opportunities to advance your skills and earnings.
- Top-class training and development.
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