
IT Service Coordinator
2 weeks ago
This position involves coordinating the installation and maintenance of telecommunications services.
- Critical thinking and problem-solving skills are essential for success in this role.
- Excellent communication and time management abilities are required to effectively collaborate with internal teams and external stakeholders.
- Familiarity with telecommunications industry regulations and standards is necessary to ensure compliance.
Key Responsibilities:
- Coordinate service installations, including job allocation, preparation of job sheets, and liaison with installers.
- Manage modem orders, tracking, configuration, pick up or delivery, and billing.
- Liaise with resellers and suppliers to resolve client queries, update records, and manage dates/times.
- Maintain relationships with resellers/wholesalers, updating customer/client forms, pricebooks, and post-billing information spreadsheets.
Requirements:
- Strong analytical and organisational skills.
- Able to work accurately with attention to detail and meet deadlines.
- Proficient in Microsoft Office and ability to learn new systems.
- Familiarity with telecommunications industry and its regulations.
We offer competitive compensation packages and opportunities for career advancement. If you are a motivated and detail-oriented individual looking for a challenging role in the telecommunications industry, please submit your application today.
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