Operations Coordinator

2 days ago

Sydney, New South Wales, Australia beBeeFreight Full time $55,000 - $70,000
Job Overview:

We are seeking a skilled Junior Operations Specialist to join our growing team. As part of our operations department, you will play a crucial role in ensuring the efficient movement of air and ocean cargo from booking to delivery.

This early-career position is ideal for someone with some experience in international freight forwarding, strong customer service skills, and a collaborative mindset.

You will work closely with clients, carriers, and internal teams to support the successful movement of air and ocean cargo. A strong attention to detail and a willingness to learn are essential as you gain hands-on experience with all aspects of freight forwarding, including documentation, routing, customs procedures, and vendor coordination.

Main Responsibilities:

  • Coordinate international air and ocean shipments.
  • Book cargo, prepare documentation (AWB, BL, customs files), and monitor pre-alerts.
  • Assist with quoting and rate negotiation to support cost-effective shipments.
  • Handle shared inboxes and respond to client requests promptly and professionally.
  • Ensure documentation is accurate, compliant, and delivered on time.
  • Provide outstanding customer service and communication.
  • Support senior staff with vendor interactions and compliance follow-up.
  • Help process agent quote requests (EXW, FCA/FOB) and invoicing for routed shipments.

Requirements:

  • 1+ year of experience in freight forwarding or international logistics.
  • Familiarity with air and ocean shipment processes.
  • Post-secondary education in logistics or a related field preferred.
  • Strong communication, organizational, and problem-solving skills.
  • Eagerness to learn and adapt in a fast-paced environment.
  • Experience with CargoWise One is a plus.
  • Ability to type 35+ WPM and work confidently across Windows and/or Mac systems.

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