Warranty Administrator
6 days ago
We are seeking a highly organized and detail-oriented Warranty Administrator to join our team at Velocity Truck Centres. As a Warranty Administrator, you will be responsible for efficiently and accurately tracking warranty payments, reconciling warranty receivables, and processing warranty claims in a timely manner.
Key Responsibilities- Track and manage warranty payments, ensuring accurate and timely processing
- Reconcile warranty receivables with payments through the accounting schedule
- Process and submit warranty claims in accordance with warranty policy and procedures
- Compile warranty claim documentation, adhering to manufacturer guidelines
- Verify submission criteria required by factory or distributor
- Post credits into the dealer management system
- Follow up on payment of outstanding claims
- Control warranty parts, ensuring accurate tagging and storage
We are looking for a proactive and detail-oriented individual with excellent organizational skills. Previous experience in a Warranty Administration, Technician, or Advisor role is desirable but not essential. You will have a strong commitment to delivering high-quality customer service and possess strong decision-making and problem-solving skills.
What We Offer- A dynamic and collaborative work environment
- Ongoing training and development opportunities
- An attractive salary package based on experience and skills
- Long-term employment with career development and progression
- A comprehensive range of employee benefits
Velocity Truck Centres is a leading truck dealership group, part of the Velocity Vehicle Group. With over 25 years of experience, we have established ourselves as a trusted partner in the truck industry. Our team is dedicated to providing exceptional customer service and support, and we are committed to delivering high-quality products and services.
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