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Warranty Claims Coordinator
2 months ago
Job Summary
We are seeking a detail-oriented and organized Warranty Claims Coordinator to join our team at Inchcape. The successful candidate will play a crucial role in processing and managing warranty claims, ensuring accuracy and efficiency in our warranty processes.
Key Responsibilities
- Receive and review warranty claims submitted by customers, dealers, or service providers.
- Verify warranty coverage and ensure that all required documentation is complete and accurate.
- Enter warranty claims data into the system and maintain organized records.
- Communicate with customers, dealerships, and service departments to gather additional information when needed.
- Process and track warranty claims from initiation to resolution.
- Assist in maintaining warranty-related documentation and manuals.
Requirements
- Proven experience as a Warranty Clerk or in a similar administrative role.
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy in data entry.
- The ability to build strong relationships with all stakeholders.
- Strong problem-solving skills.
- A strong desire to perform at the highest level.
- Be customer-focused coupled with the ability to build strong relationships with stakeholders.
- Able to work with the team.
What We Offer
- Enjoy more time doing what you love with additional days off, including an annual Wellbeing Leave and annual Volunteering Leave each year.
- Access to our employee benefits program, including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.
About Inchcape
Inchcape is a leading global automotive company that supports personal development, career growth, celebrates diversity, and recognizes the benefits a culture of inclusion brings to our workplace and customer experience.
