Credit Recovery Specialist
5 days ago
We are seeking a highly motivated and organized Credit Recovery Specialist to join our Recoveries Team on a permanent full-time basis. As a key member of our team, you will be responsible for managing a diverse portfolio of customers in a proactive and cost-effective manner to provide tailored repayment solutions.
Key Responsibilities:
- Identify and manage recovery opportunities through liaison with internal and external stakeholders.
- Make financial recommendations to ensure adherence to industry standards.
- Work collaboratively in a motivated team environment to achieve sustainable solutions for customers and their businesses.
- Ownership of a Recoveries ledger and working towards KPI's and targets.
- Interpretation and assessment of financial reporting (Balance sheets and I&E statements).
- Liaising with external clients (Lawyers, mercantile agents etc.).
- Providing phone support for internal and external stakeholders.
Requirements:
- Excellent customer service, interpersonal, and time management skills.
- Strong decision-making abilities.
- Ability to work autonomously and collaboratively.
- A high level of initiative and attention to detail.
- Proficiency with the Microsoft Office suite, most notably with Excel and Outlook.
What We Offer:
- A flexible and informal work environment.
- Team discount at Bunnings, OnePass and with other Wesfarmers retailers.
- Discounts from corporate partners and cost price food and drinks at our Bunnings café.
- 12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks.
- The opportunity to create a real difference in your local community and environment.
Why Bunnings?
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople and the housing industry. We strive to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey.
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