Senior People Partner

3 weeks ago

Sydney, New South Wales, Australia ServiceNow Full time

At ServiceNow, we're transforming the way work gets done. As a Sr People Partner, you'll play a critical role in driving our global HR strategy, partnering with business leaders to deliver high-impact initiatives and programs that drive business results.

Key Responsibilities:

  • Coach managers through performance management situations and provide guidance on best practices.
  • Partner with HR Business Partners to assist with driving initiatives aligned to the BU or Regional Strategy.
  • Act as an organizer between the HRBPs and global COEs (centers of excellence) to ensure that HR programs are aligned with internal client needs.
  • Provide HR policy, process and/or program advice and coaching to employees and managers, when appropriate.
  • Assist in specific projects as determined in the annual HR operational plan and coordinate across the global HRBP team to deliver business and HR initiatives such as organization reviews; performance management process; compensation planning cycle; talent review and succession planning processes; and workforce restructurings when applicable.
  • Complete ad-hoc projects, reporting and tasks as required with cross-functional HR / Partner teams, working on projects/programs.
  • Partner with Employee Relations and Global Employment Law to assist with driving consistent performance management and design initiatives.
  • Partner with COEs and Ops to assist in delivering HR programs and policies in functionally and regionally relevant ways.
  • Looking at greater process improvements with current Global People processes in place, i.e. extensions of building out living documentation related to Global People philosophies for sustainability/scale purposes.
  • Act as a culture champion, regionally and functionally, working with leaders to drive high-levels of engagement.
  • Be an expert in local legislation and policy interpretation, partnering with Employee Relations to ensure compliance.
  • Collaborate with HRBPs to execute on:
    • Calibration and succession planning
    • Leadership and team development
    • Relevant workforce trends which will impact the BU

Requirements:

  • Excellent interpersonal, facilitation, communication, presentation and negotiation skills
  • 6-8 years of experience in People partnering or Business partnering experience
  • Ability to form relationships with the business as a known trusted advisor
  • Ability to manage own time and workload, juggling conflicting priorities
  • Knowledge of HR programs and processes (e.g., performance management, workforce planning, talent management and employment laws)
  • Ability to work effectively under pressure in a fast-paced environment
  • Possess confidence in handling ambiguous and fluid situations
  • Good understanding of cultural and geographical differences and practices
  • Knowledge of the labour laws in Australia

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