Customer Service Coordinator
1 day ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Coordinator. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents, ensuring their needs are met and exceeded.
Key Responsibilities- Provide a warm and welcoming environment for residents, responding to their queries and concerns in a timely and professional manner.
- Assist with a range of enquiries related to student residency, studies, and general needs, providing accurate and helpful information.
- Monitor and report concerns and/or issues relating to resident safety and wellbeing, escalating as needed.
- Coordinate and execute administrative duties, including incoming and outgoing mail, filing, and other tasks as required.
- Eligibility to work in Australia.
- National Police Check (completed within the last 3 months).
- Working with Children's Check.
At UniLodge, we pride ourselves on our vibrant culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing.
We invite you to visit our website to learn more about working with UniLodge. If you have a passion for delivering excellent customer service with a smile, we encourage you to submit your application.
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