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Front Office Receptionist

2 months ago

Adelaide, South Australia TFE Hotels group Full time

About the Role

We are seeking a highly skilled and enthusiastic Front Office Receptionist to join our team at Vibe Hotel Adelaide. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Guest Service: Act as the primary point of contact for guests, providing personalized and attentive service to ensure their needs are met and exceeded.
  • Administrative Tasks: Manage administrative tasks related to guest check-in and check-out processes, ensuring accuracy and efficiency.
  • Local Advice: Provide expert local advice and recommendations to enhance the guest experience and promote our hotel's unique offerings.
  • Front Office Operations: Ensure the front office operates smoothly and efficiently, maintaining high standards of service and quality.

Requirements

  • Interpersonal Skills: Possess strong interpersonal and communication skills, with the ability to build rapport with guests and colleagues alike.
  • Customer Service Experience: Previous experience in a customer service role, preferably in the hospitality industry.
  • Team Player: Be a team player, willing to go above and beyond to support colleagues and ensure the success of our hotel.
  • Passion for Hospitality: Demonstrate a genuine passion for hospitality and a commitment to delivering exceptional service.

About Us

TFE Hotels group is a leading hospitality company, dedicated to providing exceptional experiences for our guests. We are committed to delivering high-quality service, innovative solutions, and a unique approach to hospitality. If you are a motivated and enthusiastic individual who shares our passion for hospitality, we encourage you to apply for this exciting opportunity.