Shift Manager
7 days ago
Job Summary:
">- This role is responsible for managing and communicating employee shifts via a centralised rostering tool.
- The ideal candidate will have extensive experience in staff rostering, excellent communication skills, and the ability to thrive in fast-paced environments.
Key Responsibilities:
">- Manage daily master rosters, optimise employee work availability, handle sick leave and leave requests, coordinate backfilling and casual workforce, and manage labour hire workforce.
- Partner with the corporate rostering team to ensure data accuracy and system forecasting capabilities.
- Lead interactions with staff on site regarding allocations, roster changes, additional shifts, and communication of shifts available to ensure all shifts are filled with backups.
- Oversee training and access to the timekeeping system, including onboarding new employees on site systems.
- Maintain confidentiality of rostering information according to company policies and conduct standards.
- Foster a collaborative and supportive environment on-site, ensuring effective communication and high-quality resident care.
- Contribute to continuous improvement initiatives related to processes, engagement, experience, and systems.
Requirements:
">- Extensive experience in staff (including contractors and labour hire) rostering.
- Ability to work closely with operational teams and serve as a single point of contact for staffing information.
- Capability to thrive in fast-paced environments, managing multiple priorities efficiently.
- Excellent communication skills, with attention to detail in verbal and written communication.
- Valid NDIS Clearance or willingness to obtain one.
- Experience with Roster
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