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Financial Services Team Manager
2 months ago
About Auswide Bank
Auswide Bank, established in 1966, has a mission to provide customers with a convenient and high-quality banking alternative.
With over 55 years of experience, the bank continues to help Australians achieve home ownership, create wealth, and access banking and financial services.
The company's goal is to make lives easier through outstanding customer service and quality products.
Key Responsibilities:
- Lead and assist your team in the Stockland Rockhampton Branch by coordinating with training processes and empowering staff growth.
- Build relationships with customers through meaningful conversations and drive strong team morale.
- Resolve conflicts and form solid, committed teams while making difficult decisions when necessary.
- Demonstrate a dedicated approach with enthusiastic and quality outbound calls to engage with all clientele.
- Promote and expand the bank's community profile by contributing creative marketing ideas and strategies.
About You
To be successful in this role, you will require excellent problem-solving, time management, and communication skills.
As a Financial Services Team Manager, you will need proven experience leading a service-driven team within the Financial Services sector.
You must model the approachability and down-to-earth nature of a professional leader and be passionate about understanding customers and providing exceptional customer service.
Benefits:
- Four weeks of annual leave plus one Wellness Day per financial quarter for eligible staff.
- Two Special Volunteer paid days per year for eligible staff who wish to volunteer and support the community.
- Paid Parental Leave for all eligible primary and secondary caregivers.
- An Employee Assistance Program (EAP) and various Health & Wellbeing programs.
- Bank Staff Share Plan options and Years of Service Recognition program.
- An extensive range of discounts and benefits associated with the Bank's financial products.
- Discounts with various business partners.
- Generously subsidised corporate uniforms.
Estimated salary: $80,000 - $120,000 per annum based on location and industry standards.
