Customer Experience Specialist

3 weeks ago


Hobart, Tasmania, Australia RACV Full time

About the Opportunity

RACV Hobart Hotel seeks an experienced, proactive and energetic individual to join their Food and Beverage team on a casual basis.

The successful candidate will be a key contributor to our wider culinary service team elevating the guest experience. As a true all-rounder, you'll have strong product knowledge across culinary service standards, beer, wine, spirits/cocktails and breathe hospitality with a passion for local produce.

You'll thrive in a team environment and deliver a 5-star approach to customer service. With a minimum of 2 years' experience as a Food and Beverage Attendant, previous experience working in a hotel or resort environment and valid RSA, you'll be well-suited to this role.

What We're Offering

  • A competitive salary of approximately $65,000 per year, plus weekend & evening penalties
  • The opportunity to work with management to shape and grow the venue
  • The opportunity to gain strong team leadership experience
  • Discounts on RACV products & services, including our portfolio of 8 resorts
  • On-going training, mentoring and career & personal development opportunities

About the Job

This Casual position requires weekend availability and is an excellent opportunity for someone looking to gain experience in a dynamic and fast-paced environment.

As a Food and Beverage Attendant, you'll be responsible for delivering exceptional customer service, maintaining high standards of cleanliness and presentation, and contributing to a positive team culture.

Key Skills and Qualifications

  • Minimum 2 years' experience as a Food and Beverage Attendant
  • Previous experience working in a hotel or resort environment
  • Valid RSA essential and other relevant hospitality qualifications highly regarded
  • Strong product knowledge across culinary service standards, beer, wine, spirits/cocktails
  • Excellent communication and teamwork skills

About Us

RACV is a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

We believe that maintaining a diverse and inclusive workplace is an important element in our continued success. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.



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