Customer Experience Leadership Role

6 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $180,000 - $220,000
Job Summary:

We are seeking a seasoned product manager to lead our Customer Experience team in APAC.

This role offers a unique opportunity to join a dynamic, start-up environment and drive innovative enhancements that elevate the online shopping journey.

A successful candidate will have a passion for customer experience, excellent interpersonal skills, and the ability to influence cross-functional teams.

  • Lead strategic initiatives to deliver innovative enhancements
  • Operate with autonomy and make informed decisions
  • Foster strong relationships with stakeholders and teams
  • Drive analytical thinking and business judgement
  • Maintain operational rigor and accountability

A typical day will involve strategic thinking, problem-solving, and collaboration with cross-functional teams.

Requirements:
  • 5+ years of product or program management experience
  • Experience owning/driving roadmap strategy and definition
  • End-to-end product delivery and feature delivery experience
  • Excellent written and verbal communication skills
  • High attention to detail and ability to manage multiple priorities
Benefits:
  • Full-time presence at our CBD location
  • Commuter benefits scheme and subsidized health insurance
  • Life insurance and salary continuance (income protection)

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