Technical Support Specialist

1 day ago

Ballarat, Victoria, Australia beBeeInformation Full time $73,200 - $83,900

Looking for a challenging role that combines technical expertise with excellent communication skills?

We are seeking an experienced Information Support Officer to join our team in Ballarat, Victoria.

This is a fixed term full time position working 76 hours per fortnight at HS33 ($51.95 per hour).

The successful candidate will work as part of a small team to provide technical system advice and support for health and education sector stakeholders across Victoria using Placeright to plan, manage, collect and report on student placements.

Placeright is a secure, web-based information system providing a standard, consistent and secure system for managing student placements between placement providers (i.e. health services) and their education provider partners (i.e. university, TAFE). Funded by the Department of Health, the ISO role reports to the Placeright Manager and works as part of a small team to support users at all Victorian Public health services and 86 education providers.

Key Responsibilities:
  • Provide advice and support to health and human services stakeholders on workforce programs and initiatives
  • Promote collaboration and integration across departmental programs and workforce initiatives
  • Support student placement stakeholders with tools like Placeright, reporting, resources, and guidance
  • Assist in planning, delivering, and monitoring key workforce projects and initiatives
  • Maintain accurate records, manage risks, and contribute to reports, briefings, and strategic advice

The ideal candidate will have advanced computer skills, be comfortable working independently and remotely, and possess strong customer service skills.

If you are a motivated individual looking for a new challenge, please submit your application.

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