Member Service Coordinator

7 days ago


Brisbane, Queensland, Australia beBeePhysician Full time $90,000 - $120,000

About Our Organisation

The Royal Australasian College of Physicians is a leading medical college connecting and representing physicians and trainee physicians across Australia and Aotearoa New Zealand.

Our Mission

We provide services to support the delivery of training, continuing professional development and health policy and advocacy to medical health professionals.

The Role

  • Deliver member services across Australia and Aotearoa New Zealand.
  • Train and advise members on education programs and Continuing Professional Development (CPD) program and Supervisor Professional Development Program (SPDP).
  • Coordinate logistical assistance for local meetings and events.
  • Provide general member support functions.

Responsibilities

  • Link between local supervisors, State Committee, Education Services and Professional Practice.
  • Prepare, coordinate and facilitate new Curriculum, Training Management Platform (TMP) or Physician Readiness for Expert Practice (PREP) training activities including workshops and TMP/PREP information sessions for members.
  • Support key state office activities and events for members; e.g. Advanced and Basic Trainee Forums.
  • Support deployment of Member Services initiatives among local members.
  • Act as ongoing communication channel between Member Engagement & Support and local membership.
  • Secretariat to the State Trainees' Committee.

Requirements

  • Current drivers license and own car.
  • Effective written and oral communication skills.
  • Experience providing high level member services and support.
  • Able to facilitate training workshops.
  • Demonstrated ability to work collaboratively with members from different parts of an organisation/service or business.
  • Commitment to professional customer/member service.
  • Able to prioritise and manage deadlines.
  • Recognition of requirements for confidentiality.
  • Demonstrated high level skills in managing stakeholder expectations in a complex environment.
  • Strong experience in the use of Zoom, Microsoft Office suite and SharePoint.


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