Sleep Order Coordinator

7 days ago


Cleveland, Queensland, Australia beBeeResponsibility Full time $54,621 - $66,182
Job Title: Sleep Intake Specialist

We are excited to announce the opportunity for a full-time hybrid position that combines on-site work with flexibility in remote settings.

As a Sleep Intake Specialist, you will be responsible for processing new PAP Equipment and Supply orders. This involves obtaining all necessary documentation required for order qualification and dispensing. You will qualify insurance, disclose patient financial responsibility, and schedule setup appointments. Additionally, you will collaborate with healthcare providers, patients, and insurance companies to ensure timely and accurate processing of PAP orders. Effective communication with patients regarding order status, delivery schedules, and any necessary documentation or information is also essential.

Key Responsibilities:
  • Receive and review new PAP orders from healthcare providers or patients.
  • Enter patients' information and PAP orders into the system.
  • Work in e-prescribing systems to receive orders and process them.
  • Pull documentation from physician-based systems.
  • Verify the completeness and accuracy of order information, including prescription details, documentation, and insurance coverage.
  • Ensure compliance with regulatory requirements and company policies during order processing.
  • Maintain comprehensive and accurate records of PAP equipment orders, insurance information, and patient details.

Requirements:

  • Minimum of 1-2 years' experience as an administrative assistant or equivalent.
  • Knowledge of PAP equipment, respiratory equipment, and basic DME industry is helpful.
  • Perform office/clerical motor skills and extensive computer and telephone usage.
  • Excellent communication and customer service skills for both internal and external customers.
  • Detail oriented with excellent interpersonal and organization skills (team player).
  • Demonstrates the ability to multi-task.


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