Administrative Professional for Sleep Services
6 days ago
We are seeking a skilled professional to join our team as a Sleep Intake Specialist.
Job Description:The selected candidate will play a vital role in the processing of new PAP equipment and supply orders, ensuring timely and accurate processing. This includes obtaining necessary documentation, qualifying insurance, disclosing patient financial responsibility, and scheduling setup appointments. Effective collaboration with healthcare providers, patients, and insurance companies is essential for success in this position.
The ideal candidate will have experience working in an administrative capacity, preferably with a minimum of 1-2 years in a similar role. Knowledge of PAP equipment, respiratory equipment, and basic DME industry concepts is highly desirable. Additionally, strong communication, customer service, and organizational skills are required for this position. Extensive computer usage and ability to perform office/clerical tasks are also necessary.
This role involves receiving and reviewing new PAP orders from healthcare providers or patients, entering patient information and PAP orders into the system, and working within e-prescribing systems to receive and process orders. The successful candidate will verify the completeness and accuracy of order information, ensure compliance with regulatory requirements and company policies during the order processing phase, and maintain a high level of productivity while meeting deadlines.
The Sleep Intake Specialist will work in our office location on Tuesdays, Wednesdays, and Thursdays, enjoying flexibility with remote work on other days. Our organization offers competitive pay, advancement opportunities, medical, dental & vision insurance, HSA account w/company contribution, pet insurance, company-provided life and AD&D insurance, short-term and long-term disability, tuition reimbursement program, employee assistance program (EAP), employee referral bonus program, DEI&B program, social recognition program, employee engagement opportunities, CALM app, 401k (with a matching program) / Roth IRA, and company discounts.
Responsibilities:- Receive and review new PAP orders
- Enter patient information and PAP orders into the system
- Work within e-prescribing systems to receive and process orders
- Verify the completeness and accuracy of order information
- Maintain compliance with regulatory requirements and company policies
- Experience working in an administrative capacity
- Knowledge of PAP equipment, respiratory equipment, and basic DME industry concepts
- Strong communication, customer service, and organizational skills
- Extensive computer usage and ability to perform office/clerical tasks
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