Sound Experience Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCare Full time $90,000 - $120,000
Client Care Coordinator

We are seeking an experienced and switched-on customer service/admin professional ready to take on a Client Care Coordinator role in our Victoria region.

This is a permanent full-time position where you will support Frontline Team Leaders and State Managers to ensure high levels of customer service and efficient operations across our VIC clinics.

Key Responsibilities:
  • Ensuring a high level of customer service and client care across the region
  • Assisting with rostering and arranging/providing cover where required
  • Supporting and increasing the efficiency of clinic operations across the region
  • Providing training and general support to the Client Care team
  • Assisting with local area marketing event planning and logistics
  • Acting as 3IC for the region
Requirements:
  • Solid experience in client care and administration, ideally in a multi-site environment (healthcare related experience highly regarded)
  • Flexibility and a hands-on and agile approach
  • Ability to travel between clinics
  • Good people skills and ambition & potential to step into a future leadership role
  • A passion for delivering an amazing client experience
  • Great communication and active listening skills
  • Resilience, self-motivation and lots of energy
  • Excellent organisational and time management skills
What We Offer:
  • Competitive remuneration package including base salary plus monthly performance bonuses
  • Salary packaging options
  • Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
  • Generous employee discounts on products for yourself and your family
  • Online Wellbeing Centre & Employee Assistance Program (EAP)
  • Access to the LinkedIn Learning Platform
  • Opportunity to grow and develop in your role and beyond
  • A values driven and people-centered culture
  • Being part of a dynamic and supportive team with a company at the forefront of innovation in the hearing industry
  • A genuinely rewarding role with purpose and meaning

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