AML Process Excellence Manager

3 days ago

Melbourne, Victoria, Australia beBeeProcess Full time $170,000 - $210,000
About the Role
We are committed to safeguarding our customers, business, and the wider community from financial crime. As our operations grow, we are seeking a seasoned leader to join our Anti-Money Laundering Operations team as the Process Excellence Manager.

You will be responsible for elevating the maturity of our Anti-Money Laundering operations by driving process optimisation, quality assurance, training, and performance analysis. This critical role sits at the heart of operationalising our Anti-Money Laundering/Counter Terrorism Financing Program, ensuring we meet regulatory obligations and deliver high standards of risk management and customer experience.

You will partner with teams across the business to design and embed sustainable processes, implement quality monitoring frameworks, and build the capability of our Anti-Money Laundering professionals.

The key responsibilities of this role include:
  • Leading the design, documentation, and continuous improvement of Anti-Money Laundering processes (ECDD, transaction monitoring, customer name screening, AUSTRAC reporting).
  • Developing and embedding a robust Anti-Money Laundering Operations Quality Assurance framework.
  • Monitoring quality performance, analysing trends, and driving remediation and uplift activities.
  • Designing and delivering Anti-Money Laundering training and onboarding programs, uplifting role-specific expertise and team engagement.
  • Enhancing management information and reporting through dashboards, KPIs, and actionable insights.
  • Representing Anti-Money Laundering Operations in audits, reviews, and cross-functional initiatives.

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