Strategic Communications Manager

1 week ago


Sydney, New South Wales, Australia UNSW Australia Full time

About the Role

The Communications Manager – Student Experience will be responsible for the development and implementation of a comprehensive communications strategy and plan for the Student Experience (SX) Program. This role will provide strategic communications advice to the Deputy Vice-Chancellor Education and Student Experience (DVCESE) and deliver SX-related communication materials as requested.

Key Responsibilities

  • Collaborate with project managers, change managers, and stakeholders to design and deliver communications for the SX workstreams.
  • Develop a SX-wide program narrative, key messages, and a communications schedule of communications and engagement activities.
  • Design and develop communications using various traditional and digital mediums, tailoring to impacted stakeholders' preferences where required, working closely with UNSW's Corporate Communications team to ensure professional and consistent communications.
  • Consult and work collaboratively with key stakeholders and utilize subject matter expertise to develop and deliver relevant communications, including oversight of communications strategies and artefacts developed by the Change Managers.
  • Develop strong relationships with key stakeholders, including senior UNSW leaders, Program/Project Working Groups and Steering Committees members, and UNSW communications teams.
  • Provide executive-level strategic communications advice to the DVCESE.

Requirements

  • A relevant tertiary degree with subsequent extensive experience or an equivalent level of knowledge gained through a combination of education, training, and/or experience in a relevant discipline.
  • Strong interpersonal skills and demonstrated ability to work autonomously with multiple stakeholders and cross-functional teams across all levels of the University.
  • Demonstrated experience in designing and applying fit-for-purpose change and communications approaches and deliverables.
  • Excellent time management and organisational skills, with the ability to navigate through competing deadlines.
  • Excellent written and verbal communication skills, including visual and digital, with a people-orientated approach, and the proven ability to effectively influence and negotiate with stakeholders to achieve successful outcomes.
  • Demonstrated experience in distilling complex information into straightforward messages for communication to a diverse group of stakeholders, in support of strategic goals.
  • Demonstrated experience in designing and delivering communications for complex transformation programs with multiple workstreams.

About UNSW Australia

UNSW Australia is a world-leading research university, ranked among the top 50 globally. We are committed to creating a diverse and inclusive environment that values the contributions of our staff and students. Our benefits include career development opportunities, 17% Superannuation contributions, additional leave loading payments, and discounts and entitlements.



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