Memorable Guest Experiences Specialist

5 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $74,500
Guest Service Representative

We are seeking skilled Guest Service Representatives to join our teams in Brisbane. This is an excellent opportunity for individuals who enjoy creating memorable guest experiences from check-in to check-out and everything in between.

  • This role is available in a fast-paced environment with a supportive team
  • You will have the chance to grow your career and make every guest feel at home
About the Role

The ideal candidate will possess strong communication and customer service skills, as well as the ability to work effectively in a team environment. Previous front office or hospitality experience is highly regarded but not essential.

  • Responsibilities include providing exceptional customer service, handling guest inquiries and resolving any issues that may arise
  • Assisting guests with their queries and providing information on hotel services and facilities
  • Working collaboratively with colleagues to ensure seamless delivery of services
Requirements

To be successful in this role, you will need to possess:

  • Strong communication and interpersonal skills
  • A positive and professional attitude
  • The ability to work effectively in a team environment
  • Flexibility to work a rotating roster including weekends and public holidays
What We Offer

In return for your hard work and dedication, we offer a range of benefits, including:

  • Career growth opportunities through training and development programs
  • A competitive salary package and bonuses
  • Exclusive hotel deals and discounts
  • Global perks and rewards
  • A dynamic and supportive work environment
Why Join Us?

We value our people as the heart of our success and are committed to delivering exceptional guest experiences. If you are a motivated and enthusiastic individual who is passionate about providing outstanding customer service, then this could be the perfect opportunity for you.

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