Contact Centre Process Designer

About the RoleAxiom Technologies is a global IT services partner supporting medium to large-scale enterprises. We are seeking a skilled professional to coordinate and optimize contact centre processes, ensuring timely and accurate service delivery.Key ResponsibilitiesIdentify business processes impacted and define the work required for scoping and...

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Our company is dedicated to delivering exceptional service to our clients, and we are seeking a skilled professional to join our team.We are looking for a talented individual to coordinate and optimize contact centre processes, ensuring timely and accurate...

About the RoleAxiom Technologies, a leading Global IT Services partner, is seeking a skilled professional to join our team as a Contact Centre Process Designer - Genesys. As a key member of our organization, you will play a crucial role in coordinating and optimizing business processes to ensure seamless service delivery.Key ResponsibilitiesProcess...

Axiom Technologies, a leading global IT services partner, is seeking a skilled professional to support medium to large-scale enterprises. Our company provides innovative solutions to drive business growth and efficiency.We are looking for a capable resource to coordinate and optimize business processes, ranging from simple activities to complex plans. This...

Axiom Technologies, a leading global IT services partner, is seeking a skilled professional to support medium to large-scale enterprises. Our company provides innovative solutions to drive business growth and efficiency.We are looking for a capable resource to coordinate and optimize business processes, ranging from simple activities to complex plans. This...

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Our mission is to deliver exceptional service to our clients, and we're looking for a skilled professional to help us achieve this goal.The successful candidate will be responsible for coordinating process improvements, from simple activities to complex plans....

About the RoleAxiom Technologies is a leading global IT services partner, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and solutions to our clients.Key ResponsibilitiesIdentify and analyze business processes impacted by contact centre operations, and develop strategies for improvement.Design and...

Job Title: Process DesignerJob Summary: Halcyon Knights is seeking a skilled Process Designer to join their team. As a Process Designer, you will be responsible for designing and optimizing business processes to improve efficiency and effectiveness.Key Responsibilities:Design and map future-state processes, workflows, and call distributions for the Contact...

About the RoleWe are seeking a highly skilled Contact Centre Administrator to join our Corporate Services and Infrastructure team. As a key member of our team, you will be responsible for providing professional service, expertise, advice, and support for our contact centre environments.The primary purpose of this role is to design, document, and implement...

About the RoleThe Department of Justice and Community Safety is seeking a skilled Contact Centre Administrator to provide critical support for our corporate services and infrastructure. As a key member of our team, you will be responsible for ensuring the smooth operation of our contact centre environments, including Genesys Cloud and Salesforce...

About the RoleThe Department of Justice and Community Safety is seeking a skilled Contact Centre Administrator to provide critical support to our Corporate Services and Infrastructure team.Key ResponsibilitiesDesign, document, and implement solutions to support the department's contact centre operationsComplete regular system audits and maintain accurate...

Job Title: Process DesignerJob Summary: Halcyon Knights is seeking a skilled Process Designer to join their team. As a Process Designer, you will be responsible for designing and optimizing business processes to improve efficiency and effectiveness.Key Responsibilities:Design and map future-state business processes, workflows, and call distributionsEnsure...

About the RoleThe Department of Justice and Community Safety is seeking a skilled Contact Centre Administrator to provide critical support to our Corporate Services and Infrastructure team.The successful candidate will be responsible for designing, documenting, and implementing solutions to support our contact centre operations, including integrations with...

Process Designer Lead OpportunityHalcyon Knights is seeking a skilled Process Designer Lead to join their Contact Centre Platform Consolidation program. As a key member of the team, you will be responsible for detailed mapping of future state process, workflow, and call distribution of the existing platforms, ensuring seamless integration of the new...

Process Design Lead OpportunityHalcyon Knights is seeking a skilled Process Design Lead to join their Contact Centre Platform Consolidation program. As a key member of the team, you will be responsible for detailed mapping of future state process, workflow, and call distribution of the existing platforms, ensuring seamless integration of the new platform.Key...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to lead and manage our Helpdesk teams at Ingenico Group.Key ResponsibilitiesLead, inspire, and motivate a team of technical support representatives to meet or exceed performance targets, enhance individual and team capabilities, and foster a positive work environment.Oversee...

Job Title: Contact Centre Administrator **About the Role** The Department of Justice and Community Safety is seeking a skilled Contact Centre Administrator to provide critical support to our Corporate Services and Infrastructure team. As a key member of our team, you will be responsible for ensuring the smooth operation of our Genesys Cloud contact centre...

About the RoleWe are seeking a highly skilled Service Architect, Contact Centre to join our team at Singtel Group. As a key member of our organization, you will play a critical role in providing technical advice and expertise to support the design and implementation of our contact centre solutions.Key ResponsibilitiesArchitecture Integrity: Ensure the design...

About the RoleThe Department of Justice and Community Safety is seeking a skilled Contact Centre Administrator to provide critical support to our Corporate Services and Infrastructure team.About the Business UnitTechnology Services is responsible for exploring and implementing technology solutions to enable the department's business functions. This includes...

Unlock Your Potential as a Service Architect, Contact CentreAt Singtel Group, we're committed to delivering exceptional customer experiences. As a Service Architect, Contact Centre, you'll play a critical role in shaping our technical strategy and ensuring seamless interactions with our customers.Your Key ResponsibilitiesDesign and document converged...