Front Desk Representative

5 days ago


Caloundra, Australia beBeeCustomerService Full time $51,200 - $71,200

We are seeking a skilled Front Desk Representative to provide exceptional customer service to our guests. The ideal candidate will possess excellent communication skills, be able to work well under pressure and maintain a professional demeanor.

**Key Responsibilities:**

  • Welcome and check in guests ensuring their stay is seamless and enjoyable.
  • Communicate effectively with guests and colleagues to resolve any issues that may arise.
  • Process bookings and assist guests during their stay ensuring all their needs are met.
  • Demonstrate strong interpersonal and communication skills to build rapport with guests and team members.

**Essential Qualifications:**

  • Previous experience working in hospitality is highly desirable.
  • Able to work a variety of shifts including weekends and evenings.

**Benefits Package:**

  • Study assistance for Certificate III or IV in Hospitality with $1000 incentive upon completion.
  • Opportunity to work with a diverse and vibrant team promoting collaboration and camaraderie.
  • Discounts on accommodation and food and beverage outlets across Minor Hotel brands.
  • Uniform provided and laundry allowance available.


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