Front Desk Ambassador

5 days ago

Caloundra, Australia beBeeHospitality Full time $55,000 - $85,000
Delivering Exceptional Guest Experiences

This is an exciting opportunity to be at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests. As a key member of our resort's team, you will play a pivotal role in ensuring every guest feels like a VIP from check-in to check-out.

The ideal candidate will possess a genuine interest in building relationships with our guests and have a passion for delivering outstanding service. Strong organisational and time management skills are essential to manage multiple tasks under pressure, while effective communication is critical to ensure cohesive collaboration with colleagues.

We are seeking individuals who share our commitment to excellence and have a deep understanding of products and offerings. If you have previous experience in hotel front desk operations and possess strong communication skills, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service, ensuring every guest has an unforgettable experience
  • Promote hotel amenities and services by having a deep understanding of products and offerings
  • Communicate effectively with guests and colleagues to ensure cohesive collaboration
  • Share knowledge of local hotspots and must-visit gems to enhance the guest experience
Requirements:
  • Innovative approach to exceeding customer service expectations
  • Strong organisational and time management skills to manage multiple tasks under pressure
  • Proficiency in both written and verbal communication

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