Program Delivery Manager

4 weeks ago

Melbourne, Victoria, Australia CitiPower and Powercor Full time

About the Role:

This is an exciting opportunity for a Program Delivery Manager to join our Program Delivery and Performance group within CitiPower and Powercor.

In this busy and hands-on role, you will be accountable for the end-to-end management of maintenance delivery performed by service providers outside the primary maintenance contract, including targeted network-initiated programs that are delivered under a unit rate agreement.

Bringing your past experience in electrical distribution asset inspection, maintenance, and asset management principles, this role is an amazing opportunity to join our team and continue your career with a leading distributor.

In this role, you will:

  • Liaise with stakeholders prior to program delivery to ensure financials, resourcing, and scoping are accurate upon initiation.
  • Package and issue works in an effective manner to assist with timeline compliance.
  • Monitor and manage the status of notification, orders, and WBS.
  • Develop provider capability models and work with the Program Delivery and Performance Lead to identify forward views of program of works.
  • Issue appropriate works as per agreed models and strategies and manage service providers to fulfill delivery obligations.
  • Work with all stakeholders to assist with defect rectifications, including ESV, New Connections, Control Room, REC, and works practices teams.
  • Run and review reports on the delivery of all programs and monitor items at risk.
  • Participate in annual external and internal audit programs and assist in monthly contractor auditing.
  • Assist in budget submissions with detailed trend analysis and predictive modeling, identifying future projects.
  • Perform monthly invoice verification for service provider claims and perform monthly KPI measures.
  • Develop stakeholder engagement through consultation, communication, negotiation, compromise, and relationship building.
  • Drive the development and optimization of operational policies through controls and performance metrics.
  • Provide support to the Maintenance Service Officer role where required.

To succeed in this role, you will have:

  • A Tertiary Qualification in an Engineering/Technical/Program Management or associated area/discipline.
  • Detailed knowledge of electrical distribution asset inspection, maintenance, and asset management principles.
  • Broad analytical skills to assess strategy, tactics, and plans to achieve commercial and technical asset performance.
  • Deep understanding of power distribution capital, operational, and maintenance programs.
  • Strong verbal communication, interpersonal, and stakeholder management skills.
  • Experience in electrical distribution program delivery and project delivery (mandatory).
  • Experience in Project Management and Contract Administration (advantageous).
  • Extensive technical experience in electricity distribution.

Your career with us:

We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability.

We proudly strive to provide a safe, inclusive, and sustainable environment where all our people feel respected, valued, and supported to bring their whole selves to work and be the best they can be.

With an embedded Inclusion & Diversity Strategy and initiatives like our Women in Power networking group and Sparkle, our LGBTIQ+ allies pride network, we're committed to equal opportunities for all employees.

We are proud to be recognized as a WORK Endorsed Employer for all women. Click here to check out our benefits.

Our greatest priority is the health, safety, and wellbeing of our people and the communities we operate within. This includes their physical safety – ensuring everyone gets home safely every day – as well as their psychological safety, by ensuring everyone has the resources and support needed to achieve a work-life balance and be the best they can be.

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