IT Infrastructure Specialist

3 weeks ago

Sydney Olympic Park, New South Wales, Australia flourish Australia Full time

We are seeking an IT Infrastructure Specialist to join our Support Hub team at Sydney Olympic Park.

About the Opportunity

The IT Infrastructure Specialist is responsible for managing and enhancing both cloud and on-premises IT infrastructure, ensuring consistent availability, scalability, and optimal performance throughout the organisation. This position involves overseeing the transition of on-premises systems to cloud environments, applying best practices for automation, and setting up tools for monitoring, cost efficiency, and improved security.

The IT Infrastructure Specialist collaborates with cross-functional teams to deploy and integrate cloud services including modern workspace solutions, device management, CI/CD pipelines, DevOps workflows, driving alignment, security and efficiency.

Key responsibilities will include:

  • Implementing best practices to ensure security, maintain system uptime, and optimise costs by automating cloud solutions, reducing manual tasks using Power Automate, and enhancing overall performance and efficiency.
  • Setting up, troubleshooting, and providing expert support to iOS, macOS, Linux, Windows servers.
  • Serving as the final escalation point for providing Level 3 technical support to service desk tickets.
  • Ensuring the security, reliability, and optimal functioning of servers and networks systems, including managing IT services such as backup solutions, business continuity, and disaster recovery.
  • Providing expert technical guidance and support throughout the entire project lifecycle.
About the Benefits

As a valued member of our team, you can expect:

  • A competitive salary package commensurate with experience and skills ($85,000 - $110,000 per annum).
  • Tax-Free Salary Packaging available up to $15,900.
  • Exclusive Fleet pricing discounts with our preferred automotive supplier.
  • Opportunities for professional development and training such as Mental Health First Aid, ASIST, and relevant training (where applicable).
  • Family-friendly and flexible working conditions (work from home arrangements available).
  • Regular supervision (reflective practice), ongoing 1:1 mentoring, strong team support, and a comprehensive induction program.
  • Comprehensive infrastructure, including a laptop and other resources for work purposes.
  • Generous leave provisions, including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave.
  • Employee Assistance Program for confidential wellbeing support.
  • Inclusive initiatives, such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait Islander staff.
  • Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc).

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