IT Infrastructure Specialist

3 weeks ago


Sydney Olympic Park, New South Wales, Australia flourish Australia Full time

Company Overview:

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We are Flourish Australia, a community mental health organisation dedicated to supporting people to flourish and become contributing members of their communities.

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About the Role:

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The IT Infrastructure Specialist will be responsible for managing and enhancing both cloud and on-premises IT infrastructure, ensuring consistent availability, scalability, and optimal performance throughout our organisation.

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This role involves overseeing the transition of on-premises systems to cloud environments, applying best practices for automation, and setting up tools for monitoring, cost efficiency, and improved security.

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You will collaborate with cross-functional teams to deploy and integrate cloud services including modern workspace solutions, device management, CI/CD pipelines, DevOps workflows, driving alignment, security and efficiency.

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Key Responsibilities:

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  • Implement best practices to ensure security, maintain system uptime, and optimise costs by automating cloud solutions, reducing manual tasks using Power Automate, and enhancing overall performance and efficiency.">
  • Setup, troubleshoot and provide expert support to iOS, macOS, Linux, Windows servers.">
  • Serve as the final escalation point for providing Level 3 technical support to service desk tickets.">
  • Ensure the security, reliability, and optimal functioning of servers and networks systems, including managing IT services such as backup solutions, business continuity and disaster recovery.">
  • Provide expert technical guidance and support throughout the entire project lifecycle.">
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Requirements:

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  • At least 3 years of proven experience delivering solutions in the following technology groups: Microsoft 365 Platform, Azure, MS Exchange, and MS Power Platform.">
  • High level of proficiency in using tooling and scripting languages (e.g., Python, PowerShell, Bash) to automate infrastructure and enable API-driven integrations.">
  • Demonstrated experience with deploying CI/CD and DevOps tools such as Azure DevOps, Terraform, ARM templates, or Bicep.">
  • Demonstrated experience designing and supporting hypervisor environments (e.g. VMware) including SAN-based storage arrays.">
  • Demonstrated hands-on experience up to L3 with iOS, macOS, Windows Server and network administration, including VPN management, firewalls, routers, and wireless systems.">
  • Demonstrated experience in managing Endpoint Security and cloud identity environments (e.g. Entra ID).">
  • Strong understanding of security and patch management, with knowledge of industry standards for securing business solutions across cloud and on-premises.">
  • Demonstrated experience with mobile device management tools (e.g. Jamf) for Apple and Windows devices.">
  • Strong stakeholder management skills with the ability to build cross-functional relationships.">
  • Maintain a current Australian Driver's License.">
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Benefits:

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We offer an attractive salary package commensurate with experience and skills, Tax-Free Salary Packaging available up to $15,900, exclusive fleet pricing discounts, opportunities for professional development and training, family-friendly and flexible working conditions, regular supervision, comprehensive infrastructure, generous leave provisions, employee assistance program, inclusive initiatives, and employee discounts at popular retailers.

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How to Apply:

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To apply for this position, please complete the questions asked and attach a copy of your resume. We encourage you to have your resume up-to-date before you commence your application.

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An estimated annual salary for this role is around $120,000 - $150,000, depending on experience and qualifications.

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This role is open to all suitably qualified applicants, with a strong commitment to the participation of people with lived experience of mental health issues in our workforce.

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We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities, and mature age candidates.



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