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Racing Industry Liaison Specialist

2 months ago

Perth, Western Australia Racing And Wagering Western Australia Full time
About Us

Racing and Wagering Western Australia (RWWA) is a leading organization in the racing industry, with a strong commitment to excellence and customer satisfaction.

The Role

We are seeking a highly skilled and experienced Ownership Liaison Officer to join our team at The Vantage venue at Ascot and Belmont Park Racecourse.

Key Responsibilities:
  • Provide exceptional customer service to owners and trainers, ensuring a warm and welcoming environment at The Vantage.
  • Effectively communicate with owners and trainers, addressing their needs and providing necessary information to enhance their experience.
  • Foster a positive and inclusive atmosphere, making every guest feel like an integral part of the racing community.
  • Assist at the check-in counter and collaborate with a small team to ensure smooth daily operations.
Requirements:
  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Knowledge and understanding of the racing industry
  • Ability to liaise effectively with event personnel
  • Ability to build strong relationships with various stakeholders
What We Offer:

We prioritize values that drive success - respect, accountability, connection, and excellence. We offer a dynamic and inclusive work environment, with opportunities for growth and development.

We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds to apply.