Technical Customer Advocate

We are seeking a highly skilled Technical and Risk Advocate to join our team as a Senior Technical and Claims Advocate. In this role, you will be responsible for advocating on complex Financial Lines and Transaction Liability Insurance matters.You will provide strategy and front-end advice regarding coverage and liability issues and potential...

Customer Experience AdvocateWe're looking for a Customer Experience Advocate to join our Customer Success team at Snyk Ltd.In this role, you'll be responsible for ensuring that every user facing an issue knows exactly when they'll hear back from us and how we're doing with solving their problem.You'll have the opportunity to shape the support processes and...

We're a vibrant and growing company at Tecala Group, and we're excited to welcome a Customer Experience Advocate to our team as a Support Engineer. In this role, you'll be responsible for delivering exceptional customer experiences by providing timely and effective technical assistance.You'll engage directly with customers to understand their technical needs...

Job DescriptionThis role involves applying advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. You'll interact with engineers, reproduce and resolve customer issues, leverage your extensive customer support experience to improve our services, drive customer communication during critical events, and more.A...

Flexible/Hybrid working arrangementUse your experience in commercial claims and knowledge of Financial LinesAct as the primary contact for a portfolio of client and insurance claimsTechnical and Claims Advocate | Sydney As our Technical and Claims Advocate, you will be responsible for liaising with internal and external stakeholders and management of a...

We are looking for a skilled Customer Success Advocate to join our team at Klaviyo. As a key member of our Education team, you will be responsible for developing and implementing effective customer engagement strategies.The ideal candidate will have 2+ years of experience in a SaaS/ecommerce business in a customer-focused role, such as Customer Education,...

We are looking for a Customer Experience Advocate to join our team at Resonate CX. Our CX platform helps businesses deliver actionable insights to their customers. The successful candidate will work closely with our marketing and implementation teams to ensure seamless customer experiences.Requirements:2-4 years of experience in customer success, sales, or...

Senior Technical and Claims Advocate | SydneyAs our Senior Technical and Claims Advocate, you will be responsible for liaising with internal and external stakeholders and managing a client's general claim from its initiation through to its resolution.Supporting a core client segment within Aon, the Financial Services Group (FSG) supports the provision of key...

**Deliver Exceptional Customer Experiences with 4Twenty Consulting**We are seeking a skilled Customer Experience Advocate to join our team and provide world-class customer support.Remuneration PackageA$75,000.00/yr - A$80,000.00/yrWe Offer:Training and development opportunities to enhance your skillsA flexible working arrangement with 3 days in the officeA...

About the JobThis Customer Experience Advocate position at LogicMonitor is designed to drive customer satisfaction and growth. As a key member of our team, you will work closely with clients to understand their needs and develop tailored solutions to meet their business objectives.Your key responsibilities will include:Developing and implementing customer...

We're looking for a Retail Customer Advocate to join our team and help us drive the growth of our Everyday Banking portfolio through effective customer engagement initiatives.The ideal candidate will have a strong understanding of customer experience and be able to develop and execute effective engagement strategies to drive customer retention and...

About the Role: As a key member of our team, you will play a vital part in guiding customers through every stage of their journey. Your role will involve offering ideas, innovations, integrations, best practices, and product capabilities to ensure customers maximise the product's value.Your responsibilities will include managing a portfolio of 80-120 new and...

We are looking for a talented Financial Lines Advocate to join our team at Willis Towers Watson. As a key member of our Australian Claims Team, you will provide expert claims advocacy services to national clients, leveraging your knowledge of insurance regulations and industry trends.Your primary responsibilities will include managing a portfolio of claims,...

Job Description:The NSW Department of Customer Service is seeking an experienced Principal Fullstack Developer to join the Government Technologies Platform (GTP) team within Digital NSW.This exciting opportunity requires a highly collaborative and proactive team player who will perform a key role in providing efficient delivery of solutions for the benefit...

We're ambitious, game changers who set high standards and execute beyond them. At NICE CXone, we're looking for a Senior Technical Support Engineer to join our team.About the TeamAs a Senior Technical Support Engineer, you'll be part of our Technical Support team at NICE CXone. You'll work closely with Technical Support Engineers (TSEs), key customer...

Become a pivotal member of Hollard's Customer Advocacy TeamOpportunity to work with the 5th largest General Insurer in AustraliaOpen to remote applicants across AustraliaAbout HollardHollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general insurance products,...

We are seeking a Customer Support Advocate to join our global solutions team. In this role, you will be responsible for providing timely and accurate support to client queries, assisting with onboarding new clients to the Funraisin product, and identifying recurring sticking points or areas where new clients need assistance in their first-time setup.The...

Job SummaryTyro Payments is seeking a Business Solutions Advocate to join our dynamic customer support team. As a key member of our team, you will play a critical role in delivering exceptional customer experiences, driving customer satisfaction, and supporting business growth.About the RoleThe successful candidate will have a strong passion for delivering...

About the JobWe are seeking an experienced technical expert to join our team as a Premier Support Engineer. In this role, you will provide exceptional customer service to our Premier Customers, helping them get the most out of our products and services.Responsibilities:Provide multi-channel technical support to Premier Customers, including phone, chat, and...

We're searching for a talented Customer Success Advocate to join our Sydney-based team!About the Job:Creating Help-Centre Content: Developing articles for our customers to educate them on how to use Runna effectivelySupporting customers via Intercom, responding promptly to inquiries and helping them achieve their running goalsThe ideal candidate will have a...