Conflict Resolution Specialist
2 weeks ago
The Customer Resolution Officer will provide organisational leadership of complaint handling, to support a customer centric culture and responsive management of escalated matters and complaint resolution.
This role undertakes procedurally fair investigations, including assessment of information and prepares responses to complex matters. It also coordinates and oversees requests for access to information, including Freedom of Information requests, acting as the FOI officer.
The ideal candidate will have a formal degree or diploma qualification in investigations, law, or a related discipline, coupled with several years of subsequent relevant experience. Alternatively, a lesser formal qualification coupled with extensive relevant experience is also considered.
Substantial knowledge and demonstrated experience managing and responding to customer complaints in a complex environment is essential. Experience managing Freedom of Information requests and working knowledge of legislation related to the role is desirable.
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Conflict Resolution Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeConflictResolution Full time $89,999 - $124,999Job Opportunity: Conflict Resolution SpecialistWe are seeking a highly skilled and dedicated individual to join our team as a Conflict Resolution Specialist. As a key member of our team, you will play a vital role in resolving disputes and finding mutually beneficial solutions for all parties involved.About the RoleThe Conflict Resolution Specialist will be...
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Conflict Resolution Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeConflict Full time $104,513 - $124,940About UsWe're looking for a skilled professional to join our team as a Conflict Resolution Specialist. In this role, you'll work closely with colleagues to provide expert advice on legal and technical issues related to case management.ResponsibilitiesCollaborate with colleagues to deliver expert guidance on case management issues.Represent the organization...
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Conflict Resolution Professional
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Conflict Resolution Professional
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Melbourne, Victoria, Australia beBeeConflictResolution Full time $109,526 - $141,938Job OverviewAbout this role:We are seeking a skilled Conflict Resolution Professional to provide expert legal and technical advice on legal issues relevant to case management.You will work closely with entitlements managers and case managers to resolve conflicts in a fair and efficient manner.The ideal candidate will have extensive experience within the...
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Conflict Resolution Specialist
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Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $90,000Job Title: Account Resolution SpecialistKey ResponsibilitiesServe as a primary point of contact for customers to resolve payment and debt recovery issues.Utilize exceptional customer service skills to navigate complex conversations, ensuring timely resolutions.Maintain a high level of productivity while managing multiple inbound and outbound calls, emails,...
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Dispute Resolution Expert
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