Regional Operations Manager

1 week ago


Coffs Harbour, New South Wales, Australia CSR Full time

About this role

CSR is a leading Australian Manufacturing business, at the forefront of developing innovative, sustainable, and high performing building products and systems. We're looking for a dedicated Branch Controller to manage stock, customer expectations, and maintain a safe, efficient working environment in our Coffs Harbour location.

Key Responsibilities:

  • Stock Management: Ensure stock accuracy and effective holdings, coordinating transport requirements to maintain optimal stock levels at the Coffs Harbour Branch.
  • Process Compliance: Understand and comply with all relevant branch procedures, audit requirements, and customer credit policies to support smooth branch operations.
  • Customer Service: Manage and align with customer expectations through clear and accurate communication with both internal and external customers.
  • Safety & Compliance: Enforce and comply with all Work Health, Safety, and Environment (WHSE) requirements, Job Safety Instructions, and Chain of Responsibility (COR) responsibilities, particularly in roles as loader, consignee, and consignor.
  • Hazard Inspection & SHE Audits: Conduct regular hazard inspections and SHE audits in line with the branch's Risk Reduction Plan.
  • Branch Growth & Development: Collaborate with the Area Manager to understand branch objectives and actively seek opportunities for improvement, with a focus on turnover of slow-moving stock.

We strive to provide a supportive and collaborative culture that fosters innovation and inclusion. This role offers opportunities for professional growth and development, including on-the-job learning, development, and upskilling opportunities within and across our brands.

Salary: $65,000 - $85,000 per annum

You will require a proactive approach to process improvement and customer service, a strong understanding of WHSE standards and safety procedures, and the ability to work independently and manage multiple responsibilities. A forklift license and experience is also essential.



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