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Warehouse Operations Manager

2 months ago

Coffs Harbour, New South Wales, Australia CSR Full time

About this role

Csr is a leading Australian Manufacturing business that's at the forefront of developing innovative, sustainable, and high-performing building products and systems.

We're committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow, and truly thrive. We welcome people of all backgrounds, identities, experiences, abilities, and life stages.

Our Coffs Harbour branch is currently looking for a dedicated Warehouse Operations Manager to help manage stock, customer expectations, and maintain a safe and efficient working environment.

Key Responsibilities:

  • Stock Management: Ensure stock accuracy and effective holdings, coordinating transport requirements to maintain optimal stock levels at the Coffs Harbour Branch.
  • Process Compliance: Understand and comply with all relevant branch procedures, audit requirements, and customer credit policies to support smooth branch operations.
  • Customer Service: Manage and align with customer expectations through clear and accurate communication with both internal and external customers.
  • Safety & Compliance: Enforce and comply with all Work Health, Safety, and Environment (WHSE) requirements, Job Safety Instructions, and Chain of Responsibility (COR) responsibilities, particularly in roles as loader, consignee, and consignor.
  • Hazard Inspection & SHE Audits: Conduct regular hazard inspections and SHE audits in line with the branch's Risk Reduction Plan.
  • Branch Growth & Development: Collaborate with the Area Manager to understand branch objectives and actively seek opportunities for improvement, with a focus on turnover of slow-moving stock.

What you bring to the role

  • Forklift license and experience are essential.
  • A proactive approach to process improvement and customer service.
  • Strong understanding of WHSE standards and safety procedures.
  • Ability to work independently and manage multiple responsibilities.
  • Familiarity with stock management and customer credit policies.

Salary Information:

The estimated annual salary for this role is $85,000-$115,000 AUD, depending on experience and qualifications. This figure includes an estimated base salary, superannuation, and other benefits. Please note that salaries may vary based on individual circumstances.

Benefits:

  • Supportive and collaborative culture that fosters innovation and inclusion.
  • Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
  • Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands.