Luxury Hotel Front Office Leader

1 week ago

Sydney, New South Wales, Australia beBeeFrontOffice Full time $90,000 - $120,000

As a seasoned hospitality professional, we are seeking an experienced Assistant Front Office Manager to join our team in the heart of Sydney.

The successful candidate will be responsible for overseeing the smooth and efficient operation of the Front Desk, Reception and Guest Relations, working closely with the Front Office Manager and Executive Assistant Manager of Operations.

This is an exciting opportunity to lead a high-performing team and contribute to delivering exceptional guest experiences.

Key Responsibilities:

  • Manage the front desk operations, including check-in, check-out, room assignments, and key control.
  • Supervise and motivate a team of front office staff to achieve high standards of service and efficiency.
  • Develop and implement strategies to increase revenue and improve guest satisfaction.
  • Collaborate with other departments to ensure seamless communication and service delivery.

Requirements:

  • Strong background in front office management in a luxury hotel environment.
  • Proficient in using Opera and property management systems.
  • Friendly, approachable, and professional demeanor with excellent communication skills.
  • Able to inspire and motivate others to deliver exceptional results.

Benefits:

  • Competitive salary and bonus structure.
  • Opportunities for career development and progression within the company.
  • A range of employee benefits, including discounted parking, meals on duty, and global accommodation discounts.

About You:

  • You have a proven track record of success in front office management.
  • You are a strong leader with excellent communication and interpersonal skills.
  • You are passionate about delivering exceptional guest experiences.

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