Logistics Support Professional
1 week ago
We are seeking a highly skilled Customer Service & Logistics Specialist to join our team in a fast-paced environment. As a key member of our team, you will be responsible for delivering exceptional customer service via email, phone, and live chat.
Key responsibilities include:
- Providing timely and effective support to customers via multiple communication channels
- Ensuring customers receive the highest level of service, maintaining world-class NPS results
- Maintaining accurate records of customer interactions and resolving issues efficiently
- Working closely with cross-functional teams to resolve complex customer issues
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a dynamic and fast-paced environment
Benefits:
- Free coffee and monthly lunches
- Close proximity to Sydney's amazing beaches
- Onsite parking
- Healthy snacks and fresh fruit
We offer a competitive salary and opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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