Strategic Insights Analyst

17 hours ago

Melbourne, Victoria, Australia beBeeCustomer Full time $100,000 - $130,000

Unlock Strategic Insights as a Customer Communication Consultant

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This role offers the opportunity to lead the use of advanced analytical techniques for exploring data, providing data-driven insights and supporting strategic decision-making across Marketing. You'll develop a deep understanding of the digital customer experience, including trends and customer data flow, to inform strategy design.

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To succeed in this position, you will conduct pre/post campaign analytics, shape customer contact strategies, develop improved analysis approaches, and test and learn frameworks. Key skills include:

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  • Experience with SQL and analytics
  • Strong communication and stakeholder management skills
  • Understanding of digital customer experience
  • Financial services expertise, particularly in consumer or business banking
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NAB is committed to fostering an inclusive environment where team members can work freely. We value diversity, equity, and respect, creating a workplace that celebrates individuality and promotes growth.

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