Customer Service Ambassador

7 days ago


Melbourne, Victoria, Australia Deciem Full time
Store Associate Job Description

We are seeking a highly skilled and motivated Store Associate to join our team at Deciem's flagship Australian store located in Fitzroy. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a positive and engaging store environment, and ensuring seamless day-to-day operations.

About the Role

This is an exciting opportunity to work with a dynamic team and contribute to the growth and success of Deciem. The ideal candidate will possess excellent communication skills, a passion for beauty products, and the ability to work effectively in a fast-paced retail environment.

Key Responsibilities:
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving any issues efficiently.
  • Maintain a thorough knowledge of Deciem products, including features, benefits, and usage.
  • Effectively manage cash handling, operate POS systems, and maintain accurate inventory records.
  • Contribute to a positive and inclusive store environment, fostering a culture of teamwork and collaboration.
  • Stay up-to-date with product knowledge, company information, and campaigns to provide informed advice to customers.
Requirements:
  • Excellent communication and interpersonal skills.
  • A strong passion for beauty products and skincare.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Effective time management and problem-solving skills.
  • Attention to detail and accuracy.
What You'll Gain:
  • Unlimited access to an Employee Assistance Program, including mental health support and professional development opportunities.
  • Access to Development Grants and a LinkedIn Learning membership to enhance your skills and knowledge.
  • First dibs on new products and exclusive discounts for you, your family, and friends.

The estimated salary for this role is AU$55,000 - AU$65,000 per annum, depending on experience and qualifications. If you are a motivated and customer-focused individual who is passionate about beauty and skincare, we encourage you to apply.



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