
Sales Support/Customer Relationship Specialist
5 days ago
Job Opportunity:
We are seeking a highly motivated and skilled professional to join our team in a customer-facing role. This is an excellent opportunity for someone looking to build on their customer service, sales, and administration experience in a supportive and thriving environment.
The successful candidate will become proficient in various accounting, e-commerce, and inventory technologies, developing skills that can be applied across multiple industries.
We are looking for an individual with energy, drive, and a passion for delivering exceptional customer experiences. The ideal candidate will have solid experience in Customer Service or Administration, requiring excellent organisational and time management skills. They should thrive in fast-paced environments and have a strong understanding of Microsoft Office applications, with the ability to quickly learn databases.
Main Responsibilities:
- Managing incoming calls and communications with customers regarding their requirements
- Overseeing claims processes and resolving customer issues efficiently
- Supporting sales efforts for specific lighting products and assisting customers in our showroom
- Liaising with suppliers to process customer orders effectively
- Performing ad hoc administrative tasks as required
What We Offer:
- A dynamic and professional work environment
- The opportunity to develop skills in a collaborative and supportive team
- A competitive salary and benefits package
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